Cancellation policy for Tirupathi Tours

After booking and before 8 days of the Tour:

1. Cancellation by deducting 25 % from the original booking cost
2. 18% GST will be deducted for cancellations
3. 2% Service Charge will be deducted for online booking.

Between 8 days to 1 day before the Tour (only with the below mentioned proof):

1. No refund of Darshan Charges (I.e.) Rs.300.
2. Cancellation by deducting 50% from the original booking cost
3. 18% GST will be deducted for cancellations.
4. 2% Service Charge will be deducted for online booking.

Between 24 hours of the tour (only with the below mentioned proof):

1. No cancellation will be entertained, but we may consider on some special case.

Reschedule Rules:

After booking and before 8 days of the Tour:

1. Reschedule is possible only once.

Between 8 days to 1 day before the Tour( only with the below mentioned proof):

1. Reschedule is possible only once.
2. No refund of Darshan Charges (I.e.) Rs.300.
3. Reschedule by deducting 10% from the original booking cost(After One Free Reschedule).

Between 24 hours of the tour (only with the below mentioned proof):

1. No Reschedule will be entertained, but we may consider on some special case.
• Reschedule is possible only once.
• No refund of Darshan Charges (I.e.) Rs.300.
• Reschedule by deducting 20% from the original booking cost(After One Free Reschedule).

We may consider the following reasons for the Cancellation/ Preponement/ Postponement/ Reschedule:

1. Individual Met with Accident.
2. Death of their blood related persons.
3. Girls attaining puberty.
4. Medical Issues.

If we considering the Cancellation Preponement/Postponement/Reschedule the following documents has to be produced:-

1. Death Certificate/ Postmortem Certificate/Burial Ground Certificate to be produced.
2. Hospital Case sheet or Doctor's certificate to be produced.
3. Self Certificate from the individual concerned.

CANCELLATION RULES FOR GENERALTOURS

1. No cancellation/Preponement/Postponement Within 8 Days before the commencement of the 'Daily Tirupati Tour'
2. No cancellation Within 24 hours before the commencement of all other tour except "Daily Tirupati Tour"
3. Online customers can cancel their tour ticket through online.
4. If booking made by online, refund of money for Cancellation will be as per Rules. The refund amount will be credited to your credit card/debit card account through online.
5. No refund will be allowed if the tourist misses the coach or cancels the journey after the departure of the coach.
6. Cancellation charges will be levied as below. Between 24 to 48 Hours =50%, Before 48 Hours=25%.
7. Only one postponement / preponement is permitted before 24 hours subject to availability of seats and operation of tour.
8. If one postponement / preponement is availed, no further preponement/postponement or cancellation will be permitted.
9. 2% transaction charge will be levied for every cancellation.
10. 18% GST will be levied for cancellation charges.
11. The discount/concessions are not eligible for the Tirupathi Tour and Rail cum Road Tours.
12. Tours will be operated subject to availability of minimum 10 tickets.
13. All discounts and concessions will be extended only after completion of Tour.