About Us header about us banner
Cancellation Policy
Cancellation Rules - Hotels
  1. Within 24 hours of check-in, it is non-refundable.
  2. Within 48 to 24 hours of check-in, a 70% refund is granted.
  3. 18% GST will be deducted on cancellation charges.
  4. 2% of transaction charges will be levied on every cancellation.
  5. There will be no refunds for cancellations of dormitory bookings.
Cancellation Rules For Hill Stations (1st April To 15th June Season Period Only)
  1. Within 24 hours of check-in, it is non-refundable.
  2. Within 48 to 24 hours of check-in, a 50% refund is granted.
  3. If you cancel before 48 hours, you will receive a 75% refund.
  4. 18% GST will be deducted on cancellation charges.
  5. 2% of transaction charges will be levied on every cancellation.
  6. There will be no refunds for cancellations of dormitory bookings.
  7. The same will be applied to Hotel Kanniyakumari and Coutrallam during the season period.
General Rules Hotels
  1. Prior to 48 hours, only one preponement/postponement is permitted, subject to availability of accommodation.
  2. No Cancellation/Postponement/Preponement is permissible after availing of one postponement or preponement.
  3. CGST and SGST will be levied on hotel lodging bills in accordance with the rules.
  4. The rates are subject to change at any time without notice.
  5. Customers who book their accommodations online can cancel or postpone them using their login ID on the TTDC online website.
  6. Cancellation refunds for online customers will be reimbursed to their card account online.
  7. Catering facilities are available in all the TTDC group of hotels.
Cancellation Rules - Tours
  1. No Cancellation/Preponement/Postponement will be allowed within 48 hours of the commencement of the "ONE DAY TIRUPATHI TOUR".
  2. No cancellation is permissible within 24 hours before the commencement of the other tours.
  3. Online customers can cancel their reserved tour package by logging into TTDC online website.
  4. If your booking is done online, you will receive a refund according to the cancellation rules.The refund amount will be credited to your credit or debit card account via online transfer.
  5. No refund will be allowed if the tourist misses the coach or cancels the journey after the departure of the coach.
  6. Cancellation charges will be levied as below. Within 48 to 24 Hours = 50%, Before 48 Hours = 25%.
  7. Prior to 24 hours, only one preponement/postponement is permitted, subject to availability of accommodation.
  8. No Cancellation/Postponement/Preponement is permissible after availing of one postponement or preponement.
  9. 2% of transaction charges will be levied on every cancellation.
  10. 18% GST will be deducted on cancellation charges.
General Rules - Tours
  1. The discount/concessions are not eligible for the Tirupathi Tour and rail-cum-road Tours.
  2. Tours will be operated subject to the availability of a minimum of 10 tickets.
  3. All discounts and concessions will be extended only after the completion of the tour.
  4. The rates are subject to change at any time without notice.